Reference

What You Agree To When You Use bn880com

These terms set out the rules that apply to your bn880com account — how it works, what you can do, and what we expect from you.

Account eligibility applies by regionbKash, Nagad, Rocket wallet rules includedBangladesh-local payment conduct coveredAccount suspension conditions statedTerms updated without prior notice
bn880com What You Agree To When You Use bn880com
TERMS CONTACT PATHS

Reach Us About These Terms

Live Chat Support Open the live chat from your account dashboard to raise a terms question directly. Our support team handles account conduct queries, wallet disputes and eligibility questions in real time.
Email for Formal Queries Send a written terms or account query to our support email address shown in your account settings. Email is the right path for identity verification requests and formal account complaints.
Account Help Centre The help centre inside your account covers common terms questions — from bKash deposit rules to withdrawal verification steps — so you can check the policy detail before raising a ticket.
HOW WE HANDLE TERMS

Our Commitments Under These Terms

Account Security and Access

Your account login is protected by OTP verification on every new device. If you notice unauthorised access, contact support immediately — we can lock the account while you confirm identity.

Wallet Verification Process

When your bKash, Nagad or Rocket wallet number is first linked, we run a name-match check against your account registration. This step protects you from misdirected withdrawals.

Data Retention Under These Terms

We retain account and transaction records for the period required under applicable regulations. You can request a summary of your account data through the email support path at any time.

Requesting Changes to Your Account

To update your registered mobile number or linked wallet, submit a verified request via live chat or email. Changes take effect only after identity confirmation — this protects your funds and account access.

Common Questions About These Terms

These questions cover what our terms actually mean for your day-to-day account use — from wallet rules to account suspension conditions and how to raise a formal dispute.

Yes, we may update these terms at any time. The current version is always on this page. Continued use of your account after a change means you accept the updated terms.

No. Each person may hold one account only. Multiple accounts are a direct breach of these terms and will result in all linked accounts being suspended pending review.

Withdrawals are held when the wallet name does not match your registered account name, or when identity verification is still pending. Complete the verification step to release your funds.

You will receive a notification with the reason. Contact support via live chat or email to dispute the suspension or provide any documents requested to restore access.

Yes. Account access and service availability depend on your local law and eligible regions. We do not extend service where it is prohibited by applicable local regulation.

Send a data request to our support email address found in your account settings. We will respond with a summary of the records we hold for your account under applicable retention rules.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.